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About Us

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Contact Info

Information Collection

When you use our service, we may collect the following types of information about you. We will only use the information you provide us with. All of the following data types may be collected when you sign up for the service, subscribe to our newsletters, or contact our customer service directly:
  • It includes your entire name, address, email, phone number, and the email account you use.
  • a username and a password.
  • You must provide your credit card number, expiration date, and security code to make a payment.
  • The details of your medical history and treatment and your general health and health insurance coverage.
  • We can combine this information with information we already have about you.

Automatically Collected Information

When you use our services, we may automatically collect information about you from your computer, such as its IP address, advertising identifiers, browser type, operating system, Internet service provider, websites you visit before and after using our services, as well as information about when and where you click on links and browse pages on our sites. The GPS signal on your mobile device or data about the proximity of WiFi access points or cell towers may also be collected by us when you use our Services.
This data is gathered through technologies such as pixels and cookies. When you browse the internet, your browser saves a small piece of information known as a cookie. Websites use pixel tags, or clear GIFs, which are small images or tiny bits of information embedded in images that track cookies, the date and time of a visit, the page’s description on which the pixel tag appears, and other information about your computer or device. By using the Services, you consent to the collection and use of information collected through cookies and other similar technologies.
As part of our efforts to resolve and improve our services, we may collect technical data. You may be able to limit the collecting of this data using the settings on your device or browser. Using the Services, you agree to allow us and any third parties working on our behalf to collect any technical data.

Third-Party Services Provided Data

Use the Services through advertisements on a third-party service (a “Third-Party Service”). We may collect information about you or the advertisement from the person who controls that Third-Party Service.
We collect information from various sources, including you and your health care provider. We can collect your medical records from your current, previous, and prospective healthcare providers for any services that necessitate medical treatment. Your medical history, past treatments, general health, lab and pathology results, reports, social experiences, any family history of sickness, and information from phone conversations or emails related to your illness could all be included in your medical history file.
Third-party services and organizations may potentially provide us with information about you. We may combine first-party data like your email address or name with data from third-party sources (e.g., by postal mail) to get in touch with you. For example, suppose you log in to the Services using third-party services such as Facebook, Google, or Twitter. In that case, we gather data from these third-party services and share information about your experience using the Services with other users.

Sharing information

We’re committed to maintaining your confidence and want to let you know when and how we plan to reveal the information we collect.
Other service providers and vendors who help us with specific tasks, such as billing and payment processing, providing medical advice via telemedicine, and managing and hosting services for this service, as well as customer service, email delivery, and marketing analytics (including but not including advertising deep-linking, attribution, Direct mail, Mobile Marketing optimization, and R), may also have access to the data. Any use of your personal information by third-party vendors and service providers other than those directly related to their services is prohibited.

Affiliations of Corporations

Affiliates of ours may be able to access your personal information.

If necessary, we may provide information to comply with legal processes, court demands, and requests from law enforcement agencies. To react to legal claims or government inquiries, we also release information. Additionally, we utilize it to protect and defend the rights and interests of HIPM, its affiliates, our patients, and anyone else who comes into contact with us.

Please be aware that if you participate in public activities on third-party websites that we link to, your personal information may be viewed, gathered, or used by other users of these websites and forums. Keep personal information private in these areas. Our responsibility does not extend to the content you choose to make public.

Patients’ personal information is never used for marketing purposes during consultations with doctors or requests for appointments with a doctor.


We utilize safeguards to prevent unauthorized access, disclosure, alteration, or destruction of other data if stolen, lost or misused. Despite our best efforts, it is impossible to guarantee the security of any data storage or transmission system, whether it be on the internet or another public network.

Your Information

If you’d like us to delete your personal information, you can email us. Unless we are legally required to keep it, we will delete all of the information we gather.
Changes to your browser’s settings can disable or block cookies. In order to optimize your browsing experience, it’s a good idea to check out the help area of your browser. Protected Health Information may not be used or disclosed by a third party for marketing purposes.

Links and Content from Third-Party Sites

There may be connections to content maintained by third-party entities that we cannot control in some of our offerings. We are not responsible for these third-party providers’ privacy policies or practices, and our Privacy Policy does not apply to their practices

Don't Track or Collect Data

To opt-out of interest-based ads across all devices and browsers and from companies members of the Digital Advertising Alliance or Network Advertising Initiative, go to their websites. You might also be able to opt-out of interest-based adverts through the settings of the mobile application or your mobile device; however, the opt-out options could only apply to the device or browser that you’re using when you choose to opt-out. For this reason, you must disable interest-based advertising across all of your browsers and devices. Your experience using our Services may be affected if you opt-out of receiving advertising since they may no longer be relevant to you.

Children Usage

Access to our Services is not available to anybody under the age of 18.

Unresolved or Undiagnosed Conditions

At any time, we can change this privacy policy. Whenever you use the Services, we recommend reading the privacy policy.